hotel pool and broken ac unit
This resort in Cozumel has somehow managed to maintain a three-star rating on TripAdvisor, yet reviews are filled with disgust and disappointment.
Photo Credit: TripAdvisor

Stay Away! Guest Reviews Have Labeled These Resorts as Deplorable

Allegro Cozumel Resort, Cozumel, Mexico

This resort in Cozumel has somehow managed to maintain a three-star rating on TripAdvisor, yet reviews are filled with disgust and disappointment.

One guest recently wrote that when they checked into their room it was filled with trash — and not just a little bit trash, five years’ worth, and the front desk staff member didn’t seem to care at all. Another wrote, “run away fast,” noting that there was hair on the bathroom floor. The room was also “sweltering inside” because the A/C didn’t work, which staff were aware of but refused to fix.

Another said their room was full of bugs, with mosquitoes everywhere. There was no ventilation in the bathroom other than a small window, so the mosquitoes were able to breed there and sit waiting for guests to jump into the shower.

As there was no weather stripping on the door, lizards, ants and all sorts of other creatures had the ability to come right in and make themselves at home.

And the bed? Hard as a rock, like what one might expect to sleep on in the Flintstones’ house, although theirs is likely much better as they’ve had the common sense to throw a mattress on top.

To make matters worse, reviewers also complained about the food. “I could have packed a microwave with Hot Pockets and Cup O’ Noodles I could have funded my trip by selling them at the pool. The largest part of the dining room is outside so you sweat to death eating things with little taste.”

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